Terms of Service
HHI Computer Guys Service Agreement
This is an agreement between I (The Customer) and HHI Computer Guys, LLC. It supersedes any verbal communications or published material.
The Customer requests and authorizes HHI Computer Guys. and any employee, subcontractor or consultant of HHI Computer Guys LLC. to examine, modify and attempt to repair any and all problems found with the computer system, data storage device, ALL files, and any peripherals left by The Customer at the location of the services to be performed. The Customer understands a diagnostic fee may apply if HHI Computer Guys LLC. Performs diagnostic services and the customer declines HHI Computer Guys LLC. to complete the repair.
The Customer authorizes HHI Computer Guys LLC. to replace or modify any internet security software with freely available alternatives and to install an alternative web browser to protect the computer from internet threats at their discretion and without prior notification.
The Customer agrees NOT to hold HHI Computer Guys LLC. or any employee, subcontractor or consultant of HHI Computer Guys LLC. responsible in any way for the failure or functionality of any and all hardware or software associated with The Customers computer, peripherals or data storage device, including any failure that occurs while attempting repair. The Customer accepts ALL RISK associated with any repair or attempted repair or any other action by HHI Computer Guys LLC. and its associated employees and subcontractors on any and all of The Customers computers connected or unconnected by networks.
The Customer is aware of the importance of backing up my data and software. The Customer agrees NOT to hold HHI Computer Guys LLC. or any employee, subcontractor or consultant of HHI Computer Guys LLC. responsible in any way for the loss or corruption or consequences of the failure to recover any data or software residing on The Customers computer system or data storage device.
The Customer understands that the estimated time quoted to complete my service depends on many factors and is a GOOD FAITH ESTIMATE ONLY. The Customer understands it is possible this time could significantly increase depending on what problems are discovered during service.
The Customer understands that any items left at the HHI Computer Guys LLC. location for more than 30 days after the repair shall be deemed abandoned and becomes property of HHI Computer Guys LLC.